Custom Allocate is a feature accessible via LMS+ only. With Free LMS, you'll be using the 'auto allocate' feature. To gain the flexibility of assigning certificates in a manner of your choosing, upgrade to an LMS+ subscription. Contact our Learning Advisors to learn more about the other features in LMS+.

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To buy certificates, go to the 'Manage my Certificates' section on the side dashboard. Choose the 'Purchase Certificates' button on the top right. If it's your first time buying, you'll also see prompts on the dashboard directing you to our Free LMS shop.

Alison’s Free LMS has a simple mission: To remove budget as a barrier to upskilling. By enabling both free learning and discounted certification, we aim to make this accessible to organisations of all shapes and sizes.

Certificates are a great way to invest in your team and demonstrate your commitment to their professional development and credentials.

As an Alison Free LMS partner, you’ll also benefit from a standard flat rate for Diplomas and Certificates. And the more you choose to invest in certifying your team, the more we’ll reward you with discounted bulk rates.

Certificates are a part of your toolkit as a learning leader and are one of the ways you can drive a culture of continuous professional development. They act as powerful tangible incentives which foster employee motivation and keep your team fully invested in their professional growth, making upskilling a real success.

Any certificates already in your Certificate Bank remain available after a plan downgrade. You will not lose purchased certificates. However, your bulk discount rate will change to match your new plan, which will apply to any future purchases.

Yes. You can purchase certificates in advance through the LMS Shop and they will be added to your Certificate Bank. Once a learner completes a course, you or a Group Manager can allocate a certificate to them from the bank. Pre-purchasing is a good way to ensure certificates are available as soon as learners finish.

Unused complimentary certificates expire at the end of the month in which they were allocated. They cannot be carried forward to the next month and cannot be exchanged for cash or credit. Make sure learners claim available certificates within the same billing month.

Yes. Complimentary certificates included in your LMS+ plan can be claimed for any completed course or diploma, whether it was assigned by a manager or self-enrolled by the learner.

Complimentary certificates are allocated monthly and must be claimed in the same month they are issued. They do not roll over to the following month.

Auto-allocate distributes certificates to learners on a first-come, first-served basis as they complete courses. The admin does not choose who receives a certificate - it is automatic based on completion order. This is the only allocation method available on the Free LMS.

Custom allocate (LMS+ only) lets Super Admins, Admins, and Group Managers manually select which learners receive a certificate from the Certificate Bank. This gives you full control over who is certified and when.

The Certificate Bank is your organisation's pool of purchased certificates. When you buy certificates in bulk through the LMS Shop, they are added to your Certificate Bank. Super Admins, Admins, and Group Managers can then allocate certificates from this bank to learners who have completed a course or learning path.

Certificates in the Certificate Bank do not expire. They remain available until allocated or until your account is closed.