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Free Online Business Courses
Discover a full suite of online business courses that will allow you to make better business decisions and succeed in today's competitive business world. Our courses provide a rich learning experience that will allow you to develop critical business skills in areas such as business management and leadership, entrepreneurship, occupational health and safety, quality management systems, conflict management, customer service, risk asses...…Read More
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Business Courses

Diploma in Dog Grooming
- Recall the need to be calm and assertive when dealing wi...
- Outline the history of our relationship with dogs
- Describe canine anatomy
- Explain the importance of conducting pre-groo... Read More

Diploma in British Cleaning Certification Award (BCCA)
- Compare commercial and domestic cleaning
- List the equipment needed for domestic and commercial cl...
- Estimate the possible income of a cleaner Read More

Diploma in Operations Management (Ops)
- Define the role of operations management in decision-mak...
- Outline the historical development of operations managem...
- Explain the ‘input/output’ transformation mod... Read More

Diploma in Quality Management
- Explain what the service quality gap means
- Describe what is meant by customer satisfaction
- Define the dimensions of service quality (reliability an...
- List examples of service industries Read More

Diploma in Fraud Management & Anti-Money Laundering Awareness
- Distinguish between internal and external fraud
- Evaluate how to detect and prevent fraud in financial in...
- Discuss the process of fraud detection and th... Read More

Diploma in Business Administration
- Define the role of a business administrator and their du...
- Describe different methods of good communication in a bu...
- Explain how to maintain security and confiden... Read More

Diploma in Occupational Hygiene
- Explain the functions of occupational hygiene
- Identify examples of hazardous substances
- Explain the process of assessing health risks
- Describe the types of air cleaning devices Read More

Diploma in Hospitality Management
- Explain the characteristics of the hospitality industry
- Define the classification of hotel departments
- Define the food and beverage departments of a... Read More

Diploma in Supervision
- List the responsibilities of a supervisor
- Discuss what to look for when recruiting employees
- Describe the 70:20:10 rule
- Explain the benefits of coaching Read More

Diploma in Warehouse Management
- Define the role of warehouses in modern supply chains
- Identify the challenges most warehouse managers face
- Compare the types of technological equipment and robotic...
- Discuss the basic principles of logistics and... Read More

Diploma in ISO Standards - Integrated Management System (IMS)
- Discuss the various implementation levels and aspects of...
- Describe the elements of ISO 9001:2015 - Quality Managem...
- Discuss the essentials of ISO 14001:2015 - En... Read More

Diploma in Hospitality and Tourism Management
- Describe how historic travel patterns led to the formati...
- Outline the sectors of the tourist industry and the empl...
- Explain how travel destinations and tourism b... Read More

Diploma in Human Resources (HR)
- Recognize the key skills and responsibilities of a human...
- Explain general recruitment, selection, training and app...
- Outline how employee separation and termination should o...
- Discuss how to manage and retain employees ef... Read More

Diploma in Administrative Procedures and Support in the Office
- Compare verbal and non-verbal communication skills
- Explain office procedures and why they are needed
- Describe how to set goals Read More

Diploma in Change Management
- Describe how and why organizations change
- Discuss the phases of implementing change in an organiza...
- Describe the importance of leadership throughout periods...
- Explain the role stakeholders play in the pro... Read More

Diploma in International Convention and Maritime Law
- Explain the structure of the IMO
- Discuss the duties of the flag state with respect to con...
- Discuss the power and limitations of IMO Read More
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