When working in the health and social care industry, it is your responsibility to ensure that service users are accorded the same respect, decency and basic human rights as everyone else. This caregiving training course suits those just setting out on their career in the health and social care fields or refreshes the skills of veterans. We provide a solid foundational understanding of the care industries and discuss the various available career opportunities.

We begin by reviewing the principles and importance of person-centred care that prioritises the management of risks associated with mental health. We identify the signs and symptoms of abuse in the care sector and outline the actions you should take when you suspect abuse. We then explain safeguarding and compare acts of verbal and non-verbal communication before demonstrating how to use technological aids while you improve your communication skills. The course then covers data management and establishes the importance of secure systems. We then explain how to support others in handling information in the care sector while respecting the dignity and privacy of those in their care.

The processing of information in a healthcare setting requires further clarification, details and recommendations. We outline the sources of information that you can assess and provide effective record-keeping practices used to secure manual and electronic records. We also demonstrate proven ways to encourage constructive relationships with your colleagues and build a high-functioning team. The skills provided by this course are broad in nature and we have designed our lessons to focus on healthcare and social care settings. Sign up to learn how to adopt a person-centred approach to care that protects vulnerable people.