The Core Principles of Business Improvement

Name: The Core Principles of Business Improvement
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Rating: 3 (43 reviews)

A free online course that teaches the essentials of achieving business excellence by improving processes.

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Learning Outcomes

In this free course, you will learn how to:

Identify the reasons given by people for performance issues in a business context
Explain the four laws of business improvement relevant to any organisation
List and plan the four stages of the structure of business improvement
Discuss how to keep the business improvement process manageable within limited time and resources
Recognise and use the simple tools to support improvement activity in an organisation
Indicate how to engage your people in improving business processes
Outline ways to deal with resistance to change while implementing new methods for improvement
Assess and quantify the benefits of any business improvement project
Recall the key performance indicators of process performance to understand the scope of improvement

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