Introduction to Tourism and Hospitality Management

Name: Introduction to Tourism and Hospitality Management
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Rating: 3.6 (167 reviews)

Discover how the tourism and hospitality industries work, and build service excellence in this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Define the basic concepts in tourism and hospitality
Describe the structure and components of the tourism and hospitality industries
Explain the interrelationship between tourism, hospitality, and other economic sectors
Identify career paths and job functions within the industry
Review the importance of service excellence and ethical practices in the hospitality industry
Recall the history and evolution of the industry
Summarise the economic, environmental, and socio-cultural impacts of tourism
Discuss the basic concepts of budgeting and cost control in hotel management

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