Introduction to Performance Measurement
This Free Course deals with the different approaches to performance which include behavior, result, and trait approach.
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This free online Introduction to Performance Measurement course will begin with a performance measurement definition as a process or an activity which involves the quantification of the results of actions and their comparison to predefined goals. The system that supports the performance measurement process is called a performance measurement system. Next we will learn how to measure performance in terms of behavior and standards.
Next we will learn different approaches to performance which include behavior, result, and trait approach. There are different ways through which we can collect data; observations, interviews, and rating skills. Next we will discuss self appraisal as it gives employees a better understanding and insight to their own performance and at the same time empowers them to take responsibility for their own career development.
Finally we will learn how to maintain good communication, build positive working relationships, acknowledge good work. Next we will cover the 360 degree appraisal. It is a type of employee performance review in which subordinates, co-workers, and managers all anonymously rate the employee. This information is then incorporated into that person's performance review.Start Course Now
Performance Measurement - Learning Outcomes
Performance Dimensions: Task and Context
Behavior, Result and Trait Approach System
Measuring Behavior and Results
Collecting Information in Performance Management
Performance Measurement - Lesson Summary
Implementing Performance Management System
Implementing Performance Management System - Learning Outcomes
Implementing Performance Management System - Part 1
Implementing Performance Management System - Part 2
Managing Team Performance
360 Degree Appraisal
Implementing Performance Management System - Lesson Summary
Upon successful completion of this course, you should be able to:
- Identify the various dimensions which we can use for measuring performance.
- Discuss three different approaches to performance.
- Outline the various ways to measure behavior and results.
- Identify how we can effectively implement a performance management system in the organization.
- Outline the objective of self-appraisal.
- Identify how to manage team performance.
- Describe 360 degree appraisal.
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