Introduction to Employee Assistance Programmes (EAP)

Workplace stress, mental health struggles, and personal challenges can silently impact employee performance and overall business success. A well-designed Employee Assistance Program (EAP) can make all the difference, providing the right support at the right time. This course takes you beyond the basics, guiding you through the process of designing, implementing, and evaluating an effective EAP that truly meets the needs of your workforce. Whether you are a business leader, HR professional, or manager, you’ll gain practical insights to build a supportive workplace culture.

You’ll learn how to craft an EAP tailored to your business, covering essential components such as identifying employee needs, structuring services, and ensuring confidentiality. The course walks you through successful EAP implementation, exploring strategies for increasing employee engagement, communicating effectively, and addressing stigma. You will also discover how to monitor and refine your program, using key performance indicators (KPIs) and employee feedback to measure impact and make necessary improvements.

By the end of this course, you will have the tools and knowledge to create an EAP that fosters employee well-being while enhancing productivity and retention. You will be equipped to communicate the value of your program, integrate it seamlessly into your organisation, and adapt it over time for lasting success. Whether you're setting up an EAP from scratch or improving an existing one, this course empowers you to build a healthier, more resilient workforce. Enrol now.