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Introduction to E-commerce Management
Advanced Level

Introduction to E-commerce Management

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  • 1.5-3 Avg Hours
  • CPD Accredited
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Introduction to E-commerce Management

This free online management course provides the strategies and tools required to run a successful e-commerce platform.
How can you become an e-commerce manager? This practical management course covers all aspects of the field to equip you with the necessary skills. Whether it is customer service or strategies used to market y... How can you become an e-commerce manager? This practical management course covers all aspects of the field to equip you with the necessary skills. Whether it is customer service or strategies used to market your products and services, we explore each aspect of the job to help you draw up a clear and compelling e-commerce management blueprint. We cover social media branding, customer engagement and payment plans and the role of data analytics.
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What You Will Learn In This Free Course

  • Distinguish between e-commerce and ...
  • Outline various e-commerce business...
  • Identify and implement the five sig...
  • Describe and create a customer serv...
  • Distinguish between e-commerce and eBusiness
  • Outline various e-commerce business models
  • Identify and implement the five significant phases of the e-commerce strategy
  • Describe and create a customer service strategy
  • Highlight product, brand and customer strategies that overcome customer resistance
  • Identify the categories found in the content execution plan
  • Match a social media channel with your desired result to create a branding strategy
  • Outline a personalisation strategy for marketing an e-commerce website
  • Select the proper category for online advertising
  • Create a customer-centric approach for an online store
  • Recognise the importance and scope of different online payment methods
  • Explain the use of data analytics tools to analyse website traffic
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Learner Reviews & Feedback For Introduction to E-commerce Management

48
Itumeleng M. Alison Graduate
Liked this course
Very interesting and will definitely use to start my own side hustle
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Wail M. Alison Graduate
loved this course
its nice course, there is cleared information and short duration
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Mahamadou D. Alison Graduate
loved this course
is informative
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