Generative AI for Sales and Services Professionals

Name: Generative AI for Sales and Services Professionals
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Rating: 3.2 (66 reviews)

Harness the power of generative AI tools to boost efficiency and improve customer engagement in this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Distinguish between traditional AI and generative AI
Identify practical applications and limitations of generative AI tools
Explain the role of generative AI in streamlining lead research and automating personalised outreach efforts
Describe ways in which generative AI can enhance customer service
Outline the benefits of staying compliant and transparent with privacy laws
Discuss the key principles of responsible generative AI use

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