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Advanced Level
Fundamentals of Salesforce - Sales and Customer Relationship Management
5,163Learners already enrolled
1.5-3 Avg Hours
CPD Accredited
Fundamentals of Salesforce - Sales and Customer Relationship Management
Discover how Salesforce revolutionizes customer engagement and business operations with cloud-based solutions.
Salesforce is a cloud-based customer relationship management(CRM) platform that helps business manage their sale, marketing, customer service, and more. It provides a centralized hub for organizations to trac... Salesforce is a cloud-based customer relationship management(CRM) platform that helps business manage their sale, marketing, customer service, and more. It provides a centralized hub for organizations to track and analyze customer interaction, automate processes, and improve efficiency. With its wide range of features and customizable options, Salesforce is used across various industries to streamline operations and enhance customer relations.
COURSE PUBLISHER Exoexcellence ConsultantsExpert provider of ISO management
What You Will Learn In This Free Course
- Explain the key features and functi...
- Distinguish between customization a...
- Outline the transformation of Sales...
- Identify the various cloud platform...
- Explain the key features and functionalities of Salesforce products
- Distinguish between customization and configuration in Salesforce
- Outline the transformation of Salesforce Inc. from a CRM solution provider to a significant player in cloud computing
- Identify the various cloud platforms and products offered by Salesforce
- Indicate the dynamics of the Sales Force Automation Software Market
- State the ways to interpret the market reports
- Summarize the differences between Salesforce Lightning and Classic
- State the purpose and benefits of Salesforce AppExchange and how to navigate its offerings
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Knowledge & Skills You Will Learn
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Relationship Manager Any business entity in a quest to optimise professional relationships with clients and partner firms seeks the services of a Relationship Manager to build and maintain those relationships in a satisfa
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Learner Reviews & Feedback For Fundamentals of Salesforce - Sales and Customer Relationship Management
Kudos. This gave me more working knowledge about what Salesforce is and how I can better us it.
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Alison Graduate Well strutted and made easy to understand.
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Alison Graduate easy to gain.
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Alison Graduate Very Nice, keep it up!
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Alison Graduate
Alison Graduate very good course
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