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Fundamentals of Operations Management - Revised 2017

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Fundamentals of Operations Management - Revised 2017
  • Description
  • Outcome
  • Certification
  • Operations management plays a key role in modern businesses and organisations as it concerns the design and control of business operations in the production of goods or services. This business skills course introduces you to the world of operations management and is useful to those who wish to learn and understand more about the role it plays in organisations.

    The course begins by explaining the role of operations management in both manufacturing and service organisations. The topics covered include strategies used such as capacity planning, facilities location planning, aggregate planning and scheduling. The course also explains the relationship between operations, productivity and competitiveness.

    The course describes the key characteristics of an operations manager and the critical decisions managers must make when managing operations in an organisation.

    This course will be of great interest to business professionals who would like to learn more about operations management and the key role it plays in making organisations more effective and efficient.

  • After completing this course, you will be able to:


    • Define operations management
    • Discuss the relationship between operations, productivity and competitiveness
    • Identify the characteristics of an operations manager
    • List the nine key strategy areas
    • Explain the role of quality management in operations
    • Explain inventory management techniques

  • All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma, Certificate or PDF.

    Having an official Alison document is a great way to celebrate and share your success. It is:

    • Ideal to include with CVs, job applications and portfolios
    • A way to show your ability to learn and achieve high results

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