Operations management plays a key role in modern businesses and organisations as it concerns the design and control of business operations in the production of goods or services. This business skills course introduces you to the world of operations management and is useful to those who wish to learn and understand more about the role it plays in organisations.
The course begins by explaining the role of operations management in both manufacturing and service organisations. The topics covered include strategies used such as capacity planning, facilities location planning, aggregate planning and scheduling. The course also explains the relationship between operations, productivity and competitiveness.
The course describes the key characteristics of an operations manager and the critical decisions managers must make when managing operations in an organisation.
This course will be of great interest to business professionals who would like to learn more about operations management and the key role it plays in making organisations more effective and efficient.
After completing this course, you will be able to:
- Define operations management
- Discuss the relationship between operations, productivity and competitiveness
- Identify the characteristics of an operations manager
- List the nine key strategy areas
- Explain the role of quality management in operations
- Explain inventory management techniques
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certification for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping
All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.