Fundamentals of Operations Management - Revised 2017

Operations management plays a key role in modern businesses and organisations as it concerns the design and control of business operations in the production of goods or services. This business skills course introduces you to the world of operations management and is useful to those who wish to learn and understand more about the role it plays in organisations.

The course begins by explaining the role of operations management in both manufacturing and service organisations. The topics covered include strategies used such as capacity planning, facilities location planning, aggregate planning and scheduling. The course also explains the relationship between operations, productivity and competitiveness.

The course describes the key characteristics of an operations manager and the critical decisions managers must make when managing operations in an organisation.

This course will be of great interest to business professionals who would like to learn more about operations management and the key role it plays in making organisations more effective and efficient.