Documenting Business Processes and Information Systems - Revised

Learn more about documenting business processes and information systems with this business process management course.

Business Process Management
Free Course
This free online Business Processes and Information Systems course will teach you how to read and produce business logic and data workflow diagrams. You will learn about the sources, destinations, and storage of data, and about how data flows through the components of a flowchart or diagram. We will also examine how business processes can be effectively and engagingly visualized with flowcharts or with data flow diagrams.





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A data flow diagram (DFD) is a graphical representation of a system that depicts a system’s components, the data flow among the components, and the sources, destinations, and storage of data. This course will teach you everything you need to know about a Data Flow Diagram. You will study the difference between logical DFD which shows a system’s processes and physical DFD which shows a system’s internal and external entities. You will also look into balanced and top-down partitioning DFDs.

A systems flowchart is a graphical representation of the information process, as well as the related operations process. This course will teach you how systems flowcharts represent a system to identify parts that could be improved or streamlined. You will also learn how to analyze a system’s controls. In addition, you will look into the Entity-Relationship Diagram and study the thirteen system flowcharting guidelines which outline the basic flowcharting technique.

Data Flow Diagrams and flowcharts provide multiple, complementary methods for describing a system. By the end of this course, you will grasp how data flows in and out of a system and external entities through a context diagram. This will help you better understand business process documentation, data workflow diagrams, and entity-relationship data models. So, check out the course today and start learning important modeling techniques for analyzing and constructing information processes in no time at all.

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Learning Outcomes

After completing this course, you will be able to:

  • Read Data flow diagrams
  • Describe the terms; "balanced" and "top-down partitioning"
  • Outline the function of a Systems Flowchart
  • Examine the function of entity-relationship diagrams


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