Learning Outcomes

Upon successful completion of this course, you should be able to:

• Identify important interpersonal skills for better interpersonal relations
• Recognize the challenges of second language learning
• Analyze the methods of creative problem-solving
• Recognize ways to improve your time management skills
• Discuss the various elements of group dynamics
• Identify the stages of negotiation
• Outline the elements of emotional intelligence
• Examine various brainstorming techniques
• Recognize the aspects of group discussions
• Examine the effects of glossophobia on communication