Diploma in Business Process Management

This course begins by giving you an introduction to business process and information systems. You will learn that an information system serves two important functions within an organization. You will study the elements in the study of information system and the components of a business process. You will study the difference between data and information as well as the qualities of information. You will then learn how to read data flow diagrams, system flowcharts, and entity-relationship diagrams.

You will then learn to identify some of the information tools designed to help decision-makers. Decision making is the process of making choices and is the central activity of all management. The nature of the information required by managers differs depending on the management level. With this course, you will learn about the function of Neural Network, the three steps in decision making, and the differences between structured and unstructured decisions.

The management of processes and data are critical to the overall success of a business. Upon the completion of this course, you will gain an understanding of systems development life cycle, business process engineering, and groupware system. In addition, you will be able to understand what a system survey is and learn the different steps involved in the process of evaluating the vendor proposal. Check out this course and start your learning journey now!