Diploma in Business Process Management | Free Online Course | Alison

Diploma in Business Process Management - Revised

Learn more about business process management, systems analysis and design, and their implementation with this course.

Business Process Management
Free Course
This free online Diploma in Business Process Management course will explain business intelligence and knowledge management systems, systems analysis, systems design, and systems implementation. Major advances in technology have resulted in the widespread implementation of information system into businesses and organizations. With this course, you will learn how to design, test, and implement information systems for a business process.





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This course begins by giving you an introduction to business process and information system. You will learn that an information system serves two important functions within an organization. You will study the elements in the study of information system and the components of a business process. You will study the difference between data and information as well as the qualities of information. You will then learn how to read data flow diagrams, system flowcharts, and entity-relationship diagrams.

You will then learn to identify some of the information tools designed to help decision-makers. Decision making is the process of making choices and is the central activity of all management. The nature of the information required by managers differs depending on the management level. With this course, you will learn about the function of Neural Network, the three steps in decision making, and the differences between structured and unstructured decisions.

The management of processes and data are critical to the overall success of a business. Upon the completion of this course, you will gain an understanding of systems development life cycle, business process engineering, and groupware system. In addition, you will be able to understand what a system survey is and learn the different steps involved in the process of evaluating the vendor proposal. Check out this course and start your learning journey now!

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What is An Information System?

Logical Components Of A Business Process

Management Uses of Information

Reading Data Flow Diagrams

Reading System Flowcharts

Reading Entity-Relationship Diagrams

Information Tools and Decision Making

Knowledge Management

Diploma In Business Process Management - First Assessment

System Development

Systems Survey

Structured Systems Analysis

Systems Selection

Systems Design

Systems Implementation

Diploma In Business Process Management - Second Assessment

Course assessment

Learning Outcomes

After completing this course, you will be able to:

  • Explain the elements in the study of information systems
  • Describe the system output flow and users
  • Identify the difference between data and information
  • Discuss entity-relationship diagrams, data flow diagrams and systems flowcharts
  • Describe the three-step process known as "decision-making"
  • Describe the functions of neural networks
  • Explain what is meant by "groupware systems"
  • List the different meanings of systems development life cycle
  • Explain the activity known as "business process engineering
  • Describe a system survey and outline its goals
  • Define the term "structured systems analysis" and "system maintenance"


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Diplomas for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping

All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.



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