Diploma in Business Process Management - Revised

Learn the essentials of business process management, systems design and implementation, with this free online course.

Business Process Management
Free Course
This free online business process management course will teach the most important elements of effective business process management. You will learn about systems analysis, systems design, and systems implementation, and will be introduced to the basic concepts of how to design and test information systems. These skills are essential for making sure a company runs smoothly, which means that business process professionals are in demand worldwide.





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Management of processes and data plays a crucial role in the success of a company. In this course, you will first be introduced to the different concepts involved in business process management, including how to describe the system output flow and users. You will then gain an understanding of the systems development life cycle, which will be an essential part of your business process management career,

The course will then teach you about the goals of systems selection. Here, you will learn what goes into systems evaluation, contract review, and implementation. You will also gain the basic knowledge of how to design, test, and implement information systems. Next, you will learn how to describe the Business Processes model and identify the difference between information and data. The course also explains in detail the concepts behind data flow diagrams and systems flowchart.

The course is perfect for businesses and for professionals who are looking to expand their understanding of business process management. This course is beginner-friendly and accessible for people with no prior background in business process management. It will also be very useful for business owners who want to learn a thing or two about best practices in business process management in order to improve their overall operations performance. So why wait? Improve your business process management skills today!

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What is An Information System?

Logical Components Of A Business Process

Management Uses of Information

Reading Data Flow Diagrams

Reading System Flowcharts

Reading Entity-Relationship Diagrams

Information Tools and Decision Making

Knowledge Management

Diploma In Business Process Management - First Assessment

System Development

Systems Survey

Structured Systems Analysis

Systems Selection

Systems Design

Systems Implementation

Diploma In Business Process Management - Second Assessment

Course assessment

Learning Outcomes

After completing this course, you will be able to:

  • Explain the elements in the study of information systems
  • Describe the system output flow and users
  • Identify the difference between data and information
  • Discuss entity-relationship diagrams, data flow diagrams and systems flowcharts
  • Describe the three-step process known as "decision-making"
  • Describe the functions of neural networks
  • Explain what is meant by "groupware systems"
  • List the different meanings of systems development life cycle
  • Explain the activity known as "business process engineering
  • Describe a system survey and outline its goals
  • Define the term "structured systems analysis" and "system maintenance"


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
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