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Learn about research and analysis as part of the design process by studying the course Design Thinking - Design Research and Analysis. You will learn about interviewing techniques as part of the design research phase and techniques you can use to analyse user stories.
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The course begins by introducing you to research for design. You will learn about the main difference between market research and design research. You will learn about questions you should consider when designing and how to frame these questions for interviewing. You will also learn about a user's mental model and what it is.
Next, you will learn how to analyse the information obtained during the research phase. You will learn about seeing themes from user stories and about a customer journey map. You will learn what a persona is, what it represents and why you need to create one. You will learn about scenarios and how they complement personas. You will learn about insight statements and why the 'How might we' questions can help re-frame your insight statements. Finally, you will learn about what a design strategy statement is and how it can be used.
This course would be of great interest to those looking to learn more about designing with a people centred mind set.
Prerequisites: You will need to have completed the previous course Introduction to Design Thinking and People Centred Design.
Having completed this course you will be able to: - Discuss user research for designing your product/service; - Explain the difference between market research and design research; - Describe how to frame questions for interviewing users; - Explain how to create a persona to help represent your users; - and describe the use of insight statements and a design strategy statement.
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certification for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
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