Comprehensive Guide to CTQ Trees
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This Free Online Course Includes:
- Hours of Learning
- CPD Accreditation
- Final Assessment
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Comprehensive Guide to CTQ Trees
This free online course teaches you how to use a critical to quality (CTQ) tree to develop customer-centric products.
The term ‘critical to quality’ (CTQ) describes the qualities a product or service... The term ‘critical to quality’ (CTQ) describes the qualities a product or service must have to satisfy the needs of its customers. In this course, we will introduce you to the concept of the CTQ tree from the Six Sigma method and its power to identify what is truly important to your clients. You will learn how to build a CTQ tree, the appropriate situations for its usage and the outcome you can expect to see if the tool has been used correctly.
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In This Free Course, You Will Learn How To
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