Do everyday digital tasks feel harder than they should? Many adults feel left behind by technology they’re expected to use daily. This course builds strong digital literacy skills by teaching you how to confidently use smartphones, PCs, laptops and tablets. You’ll learn to manage settings, connect to Wi-Fi, type accurately, navigate screens, and use accessibility tools for people who have visual or hearing difficulties to stay in control.

You’ll develop practical digital skills that help you work smarter and communicate clearly. You’ll learn to create, save, edit, and format documents, check spelling and grammar, organise files on your device and online, upload and download files safely, and manage information so your work stays organised and easy to find. This course will also strengthen your confidence in online communication and security. You’ll learn to manage email professionally, send attachments correctly, use CC and BCC wisely, recognise phishing (scam) attempts, protect your accounts with strong passwords, and select the best privacy settings.

This course content was created in partnership with Gamin Summers, a qualified teacher and instructional reviewer. The authors used ChatGPT to generate a draft version, then Alison staff and Ms Summers revised, edited and reviewed the text to ensure it was accurate and met high educational standards. By improving your practical digital literacy skills, this course helps you work smarter, gain everyday digital independence, and open doors to new career opportunities. You don’t need previous knowledge for this course. Don’t wait, start the course now!