How well you manage clients and other day-to-day workplace activities can significantly impact your company's overall performance. As an administrative assistant, you must adapt quickly and effectively to a wide range of situations. In this course, we explain how to stay one step ahead of your peers and meet the challenges of this essential and rewarding role.

The administrative assistant's role is crucial to the success of any organisation. This administration training course lays out the requirements for an administrative assistant and takes you through the hiring process to provide a thorough understanding of the job. We provide interview tips to help you beat the competition. We then explore the office space and examine the supplies that administrative assistants require to do their work effectively. We also go over the etiquette of using the office phone and pay particular attention to the complications that may arise if mistakes are made.

The role of an administrative assistant often includes making sure that important company events like meetings and conferences run smoothly. We explore the ‘anatomy’ of a meeting, the types of corporate meetings and how to draft meeting agendas and minutes. We then provide various strategies used to maintain records and arrange and allocate files. The course trains you in the basics of using office equipment like telephones, computers, fax machines and so on. An administrative assistant plays a key role in organising the office and many famous names start out in this role as they learn from their colleagues. Sign up to begin your career in office administration.