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Your Learner Verification

This is to verify that Nonny Beale has completed the course Outstanding Customer Service - Your Ultimate Guide on Alison.

Nonny Beale

Alison ID: 51256754

Course Completed: Outstanding Customer Service - Your Ultimate Guide

Date of Completion: 19th December 2025

Email: [email protected]

Total Study Time: 5h 55m

Final Assessment Score:

Alison courses requires at least
80% to pass the final assessment

100%
CPD Hours Completed:

CPD approved learning hours
completed through this course

4-6h

Course Information

Unlock the powerful secrets of customer service that will transform your business with this free online course.

This free course will introduce you to the basic concepts of providing excellent customer service, and how any business can stop losing money due to poor or average customer service. You will learn methods for retaining existing customers, and for gaining more customer referrals. The course shows you how to handle difficult customers like a pro, and how you can make more money from each customer. You'll also learn the five tenets of TQM, and how to avoid the 10 deadly sins of customer service.

This course is taught by Prof. Paul Cline, celebrity trainer of top therapists, CEO's, and business owners. Prof. Paul has condensed over 35 years of learning into this one quick and easy course, so start the course today and gain lots of specific skills you can use right away to improve your life and the lives of others!

Modules Completed

Module 1: Introduction To Customer Service
Module 2: What Customers Really Want
Module 3: Understanding Your Customer
Module 4: Course assessment

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