This free online course provides the customer service training and resources you need to become a professional barista.

Being a barista appears straightforward but the job requires specific training and skills. Baristas cater to hundreds of customers every day and work hard to meet their demands, often while dealing with difficult customers who are in a rush. This profession has gained popularity as many coffee places and parlours serve a public that is thirsty for caffeine that tastes good. This creates many job opportunities and employers seeking professional and qualified baristas to staff their businesses. With this in mind, Element Recipe has developed this detailed diploma course to help future baristas acquire these skills and launch this phase of their careers.

This barista training course presents five detailed modules that break down particular aspects of this profession. The first module identifies what it takes to be a barista and lays out the steps taken to become a professional barista. We then compare various brewing techniques, popular types of coffee beans and coffee drinks and the different ways to receive barista training before explaining in detail how to use various pieces of barista equipment like coffee-making machines and grinders.

We also include a module that explores espresso extraction, brewing temperature and preparation of different espresso drinks. The last section discusses barista duties that go beyond preparing and serving hot drinks. This hospitality training course equips you with all the fundamental skills and concepts required to establish yourself as a professional barista. We help you to improve customer service skills that carry over into many fields and can even be used to launch your own small business. Sign up to earn a diploma that demonstrates your advanced barista skills and stay one step ahead of the competition.