Learn English and how to communicate professionally in emails, phone calls and meetings with this free online course.

This business English course provides the tools you need to communicate effectively in the office and corporate world. Emails are an essential communication tool in the modern era and learning how to write effective emails is essential if you want to sound professional and competent while remaining authentic. This English course compares formal and informal language and shows you how to handle enquiries, discuss deadlines and solicit information electronically. We explain when to use colloquial expressions or diplomatic language and identify what to avoid when addressing professional concerns.

In business, learning how to communicate effectively over the phone is crucial. This course teaches you how to prepare before you call a business prospect and provides common phrases and expressions you can use over the phone. We help you master the art of active listening and demonstrate how to make small talk before you discuss business matters. We show you how to call someone to complain or discuss a problem and go through the steps to take in order to handle complaints professionally.

Our last topic course discusses business English used in meetings. Communicating effectively in meetings requires knowing how to ask for clarification, interrupt a speaker during a session, voice your opinion, offer criticism and reach an agreement. This course provides the communication skills and tools you can use to master the type of English vocabulary used in business contexts. Sign up to learn professional English and improve your communication skills as you learn how to express yourself effectively in an office or business environment.