This new free online course from Alison - Hospitality Management Studies - Hotel Operations is the second course in a series of new hospitality management courses being offered by Alison.
Anyone interested in working in the hospitality industry will be interested in Alison’s latest course, which develops learners understanding of hospitality management. This course focuses on hotel operations and provides learners with a very high level of information on a variety of hotel management operations, including the front office and the housekeeping department.
The course takes an intensive look at hotel management models, the functions of the different departments and how they work together to provide a positive guest experience, the four different phases of the guest cycle, as well as room sales revenue and sales indicators.
Other courses in the Hospitality Management series include: