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Connexions
Diploma in Customer Service
Providing excellent customer service is essential to the long-term viability of every business. ALISON's free online Diploma in Customer Service course introduces the fundamental elements of customer..
Students: 147,054
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Connexions
Customer Service Training
Good customer service is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. Simply put, the higher qu..
Students: 89,733
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Stanford
Understanding Your Customers to Drive Sales
Tien Tzuo is Chief Strategy Officer with Salesforce.com, and in this free online course he discusses why businesses must move their marketing strategy away from direct-marketing campaigns to online m..
Students: 12,659
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Stanford
Staying Close to the Customer
Yahoo is a very popular Web site but, with strong competition for products and services coming from others like Google and Facebook, Yahoo as an organisation faces severe challenges in being more com..
Students: 4,721
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