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Online Customer Service Courses


Diploma in Customer Service
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Diploma in Customer Service

Providing excellent customer service is essential to the long-term viability of every business. ALISON's free online Diploma in Customer Service course introduces the fundamental elements of customer ..
Students: 66,982 Start This Course
Customer Service Training
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Customer Service Training

Good customer service is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. Simply put, the higher qu..
Students: 43,392 Start This Course

Understanding Your Customers to Drive Sales
Stanford

Understanding Your Customers to Drive Sales

Tien Tzuo is Chief Strategy Officer with Salesforce.com, and in this free online course he discusses why businesses must move their marketing strategy away from direct-marketing campaigns to online m..
Students: 6,885 Start This Course
Staying Close to the Customer
Stanford

Staying Close to the Customer

Yahoo is a very popular Web site but, with strong competition for products and services coming from others like Google and Facebook, Yahoo as an organisation faces severe challenges in being more com..
Students: 3,205 Start This Course

Certification in Customer Service