Having completed this course, you will be able to:

• Discuss the opening of the application on the desktop version and adding of an account
• Describe the methods of managing different interface options
• Identify the process of changing various outlook styles
• State the ways to send and receive an email with and without attachments
• Recognize the new email options and their functions
• Discuss the features of the clipboard and basic text
• Recognize various styles and the review menu in a new email
• Explain the process of creating a new task and responding to an email
• List the multiple calendar Options and the importance of alternate calendars
• Outline the functions of the RSS Feed in Outlook
• Evaluate the Outlook mobile application and its features

By the end of this course, you will be able to:

• Recall how to add a profile picture using the Gmail interface
• Classify emails from a particular address as important
• Explain the steps to add/insert a signature
• Outline the steps to enable or disable the ‘conversation’ view
• Identify some of the settings you can control under Gmail settings and the ‘General’ tab
• Indicate where to go in the Gmail interface to add add-ons
• List the two critical elements of being productive when answering emails
• Describe the qualities of a good password
• Recall the process of adding the LastPass Chrome extension

By the end of this course, you will be able to:

• Describe the general qualities that make someone attractive
• Discuss what you can do for your physical and mental health to be more appealing
• List two techniques that can improve your body posture
• Identify the ideal dress code for any occasion
• Define ‘overdressing’ and ‘underdressing'
• Recall common filler words
• Distinguish between good and bad speaking skills
• Explain the value of the ‘10-second rule’
• Summarize the keys to delivering a good presentation
• Compare a ‘growth’ and ‘fixed’ mindset

By the end of this course, you will be able to:

• Explain the process of managing documents in Microsoft Word
• Recognise the opportunities and benefits of MS Word's menus
• Explain how to use Microsoft Word’s interface
• Describe how to modify the view and theme of a Microsoft Word document
• Discuss how to format the document in Microsoft Word
• Outline the different print settings
• Identify how to insert tables, pictures, shapes and ‘SmartArt’ in Microsoft Word
• Compare the ways to insert and use a table and chart in Microsoft Word
• Distinguish different options available in Microsoft Word options
• Summarise the various tips to manage header and footer in Microsoft Word

By the end of this course, you will be able to:

• List at least three settings in the ‘formatting’ menu
• Describe two ways to enable working offline
• Identify the menu that allows you to add tables, images or charts
• Outline the role of Google Drive with regards to Google Docs
• Recall the various elements utilized in creating a CV
• Summarize the different add-ons available and explain how they can help
• Compare Google Docs to other word processing programs
• Explain how to add a header, footer and page numbers
• Outline how to perform text basics such as cutting, copying, pasting and deleting, including ‘find and replace’ tool

By the end of this course, you will be able to:

• Outline the advantages of utilizing Google Slides
• List the options available for constructing unique slides
• Discuss the various functionalities of Google Slides
• Explain the different kinds of Google Slide menus
• List the stages involved in generating a multi-slide presentation
• Indicate the ways of incorporating various elements to personalize your slides
• Describe the methods of sharing slides to an audience
• Identify the various Google Slides interfaces and symbols
• Describe the characteristics that help in creating a professional presentation

By the end of this course, you will be able to:

• Recognise the technical attributes integrated into the OneDrive environment
• Outline the steps involved for setting up the Microsoft OneDrive Desktop application
• Identify how and when to use MS OneDrive to download, store, generate, edit and share documents or files
• Explain the various sections of the Navigation bar
• Indicate the OneDrive Personal Vault security and accessibility specifications
• State the configuration steps for Android and iOS systems
• Outline the MS Office (PowerPoint, Excel, Outlook, Word and others) capabilities offered in the OneDrive version
• List the ribbon tools available for each program in OneDrive
• Distinguish the viewing modes offered for file quality check included on all MS Office tools
• Describe the prospects of using OneNote, MS Forms and Plain Text in OneDrive

By the end of this course, you will be able to:

• Identify the new look and feel of Windows 11
• Outline the ways to personalise your desktop background and taskbar
• State the methods to open, close, and switch between different programs with ease
• Describe the process of organising your files and folders
• Explain the methods of using the start menu to find the programs and settings you need
• Recognize the features of OneDrive and the process of storing your files in the cloud
• Indicate the ways to stay safe online