This free online Introduction to Soft Skills Communication course begins with an introduction to the communication environment. The course teaches you about the fundamental aspects of communication, including implicit and explicit communication, how the communication process takes place, and the various barriers and filters within the communication model.

You will learn about communication abilities which refers to a person's ability to communicate through various channels such as verbal, nonverbal, visual, and auditory.

Next, the course describes why listening is a very important part of interpersonal communication. You will learn about starting and sustaining a conversation, when to speak, and voice skills. You will also learn about the movement from listening to speaking, strategic speaking, and speaking in groups.

Next, the course teaches you about communication styles which is the language that exists within all languages and how to use communication styles to communicate effectively with other people. This course will be of great interest to all learners who would like to learn more about the art of communication and develop better communications skills.