Introduction to Soft Skills Communication
This free online course describes the communication process, including how to start and sustain a conversation.
Take this certificate on your own.
Start now and learn at your own pace.
CertificationView course modules
This free online Introduction to Soft Skills Communication course begins with an introduction to the communication environment. The course teaches you about the fundamental aspects of communication, including implicit and explicit communication, how the communication process takes place, and the various barriers and filters within the communication model. You will learn about communication abilities which refers to a person's ability to communicate through various channels such as verbal, nonverbal, visual, and auditory.
Next, the course describes why listening is a very important part of interpersonal communication. You will learn about starting and sustaining a conversation, when to speak, and voice skills. You will also learn about the movement from listening to speaking, strategic speaking, and speaking in groups.
Next, the course teaches you about communication styles which is the language that exists within all languages and how to use communication styles to communicate effectively with other people. This course will be of great interest to all learners who would like to learn more about the art of communication and develop better communications skills.
Start Course Now
Communication Skills 1: The Basics
Communication Skills 1: The Basics - Learning Outcomes
Understanding the Communicative Environment - Part 1
Understanding the Communicative Environment - Part 2
What to Listen for and why
When to speak and how
Starting and Sustaining a Conversation
Communication Skills 1: The Basics - Lesson Summary
Communication Skills 2 : Presentation and Interaction
Communication Skills 2 : Presentation and Interaction - Learning Outcomes
What to Present and How Part I
What to Present and How Part II
Multimedia Presentation : Understanding the Basics
Speaking in Groups
Communication Skills 2 : Presentation and Interaction - Lesson Summary
Having completed this course you will be able to:
- Discuss the implicit and explicit communication methods
- Identify how the communication process takes place, and the various barriers and filters of communication model
- Describe the processes involved in starting a conversation
- Identify the basic elements which constitute the audience response
- Identify how the image component and the text component become integrated
- Identify the possible communication problems in a group and how to get the group to communicate effectively
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certificates for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping
All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.