Introduction to Soft Skills Communication | Free Online Course| Alison

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Introduction to Soft Skills Communication

This free online course describes the communication process, including how to start and sustain a conversation.

Personal Development
Free Course
In this free online communication skills course you will be introduced to the communication environment. You will learn that communication abilities refers to your ability to communicate through channels such as verbal, nonverbal, visual, and auditory. You will also learn why listening is a key part of interpersonal communication. Start the course today and learn how to develop strong communication skills.
  • Duration

    3-4 Hours
  • Certification

  • Responsive

  • Publisher

  • Accreditation






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This free online Introduction to Soft Skills Communication course begins with an introduction to the communication environment. The course teaches you about the fundamental aspects of communication, including implicit and explicit communication, how the communication process takes place, and the various barriers and filters within the communication model. You will learn about communication abilities which refers to a person's ability to communicate through various channels such as verbal, nonverbal, visual, and auditory.

Next, the course describes why listening is a very important part of interpersonal communication. You will learn about starting and sustaining a conversation, when to speak, and voice skills. You will also learn about the movement from listening to speaking, strategic speaking, and speaking in groups.

Next, the course teaches you about communication styles which is the language that exists within all languages and how to use communication styles to communicate effectively with other people. This course will be of great interest to all learners who would like to learn more about the art of communication and develop better communications skills. 


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Learning Outcomes

Having completed this course you will be able to:

  • Discuss the implicit and explicit communication methods
  • Identify how the communication process takes place, and the various barriers and filters of communication model
  • Describe the processes involved in starting a conversation
  • Identify the basic elements which constitute the audience response
  • Identify how the image component and the text component become integrated
  • Identify the possible communication problems in a group and how to get the group to communicate effectively


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

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