In this module, Knowledge Management, students will gain an understanding of knowledge management. Students will learn about the dos and don'ts of knowledge management. The module will cover the knowledge management life cycle and the new knowledge management rationale. It will also go over customizing knowledge management in your organization and give students tips for success

In this module, Meeting Management, students will learn about various skills for setting up a verity of meetings in a verity of settings. Students This module will teach students about choosing the time and place for a meeting. Students will learn about electronic options for meetings. The course will also cover meeting roles like chairing the meeting. You will also learn about taking minutes and making the most of your meeting.

In this module, Crisis Management, students will learn about crisis management in the workplace. Students will learn about workplace violence. The module will also go over concerning behaviors and escalation. The module will cover triggers of workplace violence and conflict dangers. Students will also learn about some of the indicators of domestic violence. The module will also cover strategies and response.