A quality manager is someone who is tasked with maintaining the quality and conditions of an organisation’s products and services. In this role, the quality manager ensures that the standards are met throughout all business processes, including customer relationships, manufacturing and more. Find out more in the Diploma in Quality Management.

There are different quality management systems for industries and it’s essential they are used in the role for which they were created. The most commonly used quality management system for all industries is the ISO 9001. The food services industry uses the ISO 22000, automotive industry the IATF 16949 and medical devices use the ISO 13485 quality management system.

Yes, a career in quality management is worth pursuing. Every business wants to ensure that it distributes only the best quality products and services to consumers. There is a global demand for individuals to enter this field and maintain high quality standards and processes.

Alison’s free online Diploma in Quality Management teaches you the essential modern quality management standards and how to effectively apply them in various management practices and across industries.