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Beginner Communication Skills

Beginner Communication Skills

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3

Modules

13

Topics

1.5-3

hours

communicate effectively when speaking in public, presenting an idea or over the phone.
Module 1
Presenting and Public Speaking
Resources available
In this module, you will learn how to effectively deliver your presentations. This includes the initial steps of creating a presentation or speech and tips to make you memorable. You will be introduced to various methods of practice that have been well tested. You will also study PowerPoint and what should be included on your slides.
Presenting and Public Speaking - Learning Outcomes
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Preparing Your Presentation
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Practising Your Presentation
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Public Speaking Nerves
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Giving Memorable Speeches
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Presenting and Public Speaking - Lesson Summary
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Module 2
Cellphone and Conference Calls Etiquette
Resources available
In this module, you will learn how to effectively use your phone in your career. This includes communication skills when calling clients & bosses, mistakes that make you sound rude and tips on video conferencing. You will also learn how to organise and manage your voicemail to ensure that you don't miss an important prospect or your boss.
Cellphone and Conference Calls Etiquette - Learning Outcomes
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The Importance of Making a Phone Call
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Video Conferencing and More
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Tending to Your Voicemail
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Other Essential Phone Tips
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Cellphone and Conference Calls Etiquette - Lesson Summary
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course assessment: Beginner Communication Skills
Module 3
Course assessment
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Course assessment
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