Administrative support relates to the general administrative functions that make up business units and offices. These include welcoming visitors, answering the telephone, taking messages, preparing documents, compiling records, scheduling appointments and meetings, organising events, and more.

An administrative support worker is one who will carry out the various administrative and clerical tasks of an organisation. The administrative support worker’s duties include ensuring information is managed and distributed within the organisation. They are also responsible for taking notes, storing and managing files. Take the free online course Administrative Support to find out more.

To work as an administrative assistant or support, you don’t generally need a formal qualification. You should have completed high school education and ideally have experience in a clerical or secretarial role, good administrative skills, be proficient in computer skills, have strong verbal and written communication skills, and great organisational qualities. Get a head start with the free course Administrative Support.

The best free online course is Alison’s Administrative Support . This course focuses on the fundamentals of administrative support. It teaches you the basics of organization, resource and time management and communication. We explain how to manage office resources and time more effectively to improve everyone’s performance.