Workplace Communication Basics

Name: Workplace Communication Basics
Availability: InStock
Rating: 2.9 (564 reviews)

Master the critical skills of excellent workplace communication in this comprehensive free online course.

Published by

Saved For Later

Confident you have the skills to certify without completing the course content?

Learning Outcomes

In this free course, you will learn how to:

Define the characteristics of excellent communication
List five reasons to strive for effective communication
Identify how verbal communication is used in the workplace
Discuss strategies for effective listening
Describe how conversations are the building blocks of professional relationships
Recognise how to end a conversation positively
Explain how solid writing skills can play a significant role in your career success
Establish the purpose of written communication
Categorise the different mediums of written communication
Estimate the benefits of writing for your audience
Outline the use of the ‘broad-narrow-broad’ structure
Evaluate the need to edit and proofread your writing

Published by

Positive learner ratings

Learners Courses

Earn credentials that matter: Anyone can say they’re learning. A CPD-accredited Alison Certificate proves you followed through.
Get an edge over others: Add your Certificate to your CV, LinkedIn, and Alison Profile to strengthen job applications and promotion opportunities.
Show you’re serious about growth: A Certificate signals initiative, commitment, and a willingness to keep learning; qualities employers actively look for.