We spend most of our lives engaged in communication, whether speaking, listening, reading or writing. Despite this, communicating effectively at the workplace requires a specialised set of skills. With this comprehensive course, we will walk you through the best practices to promote stable and prosperous office environments and offer clear examples for workplace communications to boost your skills.
The course will present verbal, non-verbal and written communication techniques and teach you how to improve your business writing skills. In addition, you will learn to build good relationships with your colleagues, enhance teamwork skills and increase your work quality. We will also discuss strategies for effective listening, explore how to ask closed or open questions and explain when and how to start and end a conversation positively.
We will analyse the instruments, techniques and processes that lead to an understanding within the workplace. We will also cover the basics, like why it’s essential to improve grammar, punctuation and spelling and the importance of editing or proofreading your written work. So if you are a professional looking to upgrade the quality of your interactions in the workplace, start this course today and take your communication skills to the next level.
What You Will Learn In This Free Course
View All Learning Outcomes View Less All Alison courses are free to enrol study and complete. To successfully complete this course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this course, you have the option to acquire an official , which is a great way to share your achievement with the world.
Your Alison is:
- Ideal for sharing with potential employers
- Great for your CV, professional social media profiles and job applications.
- An indication of your commitment to continuously learn, upskill & achieve high results.
- An incentive for you to continue empowering yourself through lifelong learning.
Alison offers 3 types of s for completed courses:
- Digital : a downloadable in PDF format immediately available to you when you complete your purchase.
- : a physical version of your officially branded and security-marked
All s are available to purchase through the Alison Shop. For more information on purchasing Alison , please visit our FAQs. If you decide not to purchase your Alison , you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Account Settings.