The Psychology of Chatbots

Name: The Psychology of Chatbots
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Rating: 3.2 (263 reviews)

Learn how psychology shapes chatbot design, user trust, emotions, and future human–machine interactions.

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Learning Outcomes

In this free course, you will learn how to:

Define key psychological principles that influence chatbot design and human–machine interaction
Explain how cognitive biases, emotions, and communication theories shape user perceptions of chatbots
Analyze real-world case studies of chatbots in education, healthcare, and commerce
Evaluate chatbot conversations by identifying strengths, weaknesses, and psychological impacts
Compare human communication with chatbot interaction to highlight similarities and differences
Assess the ethical and psychological challenges linked to the future of chatbots

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