People use health and social care services throughout their lives. The healthcare sector is one of the largest industries in the world. It requires professionals who can effectively manage all the activities, from basic to complex, in hospitals, clinics or other facilities. As our population ages and medical advancements continue to improve life expectancy, the need for healthcare professionals and facilities becomes increasingly essential. If you want to be a part of the healthcare sector, this course is for you. We introduce you to the many aspects of health and social care operations, the laws, ethics and policies of the healthcare system of the UK and other countries. First, we will give you an overview of their structures and operational differences. 

The course then explores the Health and Social Care Act 2012, its objectives and how the Department of Health and Social Care in the UK aims to achieve them. We introduce you to the different care services provided by health and social care workers at various stages of life, including the different types of care settings. You will learn about the challenges people face in accessing health and social care, the inequalities in healthcare services, and the importance of equality and diversity with real-life examples. We apprise you of the rights of patients, service users, hospital staff, and social care workers and teach you how to identify poor practices in adult and children's services.

Quality control is an essential part of any business operation. You will explore the business management and quality improvement process within these organisations. We'll show you how to handle witnessed malpractice or incorrect treatment with medication or equipment. Finally, you will learn how to improve the quality of care service in four easy steps and examine management's role in handling workplace errors, accidents, and patient and staff complaints. If you're considering a career in the healthcare sector, this course will help you gain knowledge of public health, health promotion, health and social care management and health inequalities. So, why wait? Enrol today and learn for free!