Learning Outcomes

In this free course, you will learn how to:

• Discuss the purpose and allocation of social housing
• Explain the roles and responsibilities of a tenant manager
• Discuss the strategic approaches of Housing Associations
• Outline the organisational structures of Housing Associations
• Describe the maintenance guidelines in social housing
• Recognise the general safety procedures in social housing
• Describe the benefits of tenant participation
• Outline the different types of tenant involvement
• Identify the various forms of anti-social behaviour
• Explain the ways to manage anti-social behaviour in social housing
• Indicate the skills to help succeed as a social housing manager
• Recognise the challenges and opportunities in the social housing sector