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      Root Cause Analysis: Using the Drill Down Method

      Root Cause Analysis: Using the Drill Down Method

      Enrolled1.5-3 Hours (Contains Video)
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      1. Root Cause Analysis: Using the Drill Down Method
      • Intermediate Level

      Root Cause Analysis: Using the Drill Down Method

      Learn how to identify and solve the root causes of your company's most difficult problems in this free online course.

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      Root Cause Analysis: Using the Drill Down Method
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      Learning Outcomes

      Having completed this course, you should be able to:

      • State the purpose of doing a drill down within a business
      • Explain why it is important to use a drill down in business and organisations 
      • Discuss the root cause analysis (RCA) process 
      • Distinguish between type 1 and type 2 drill downs
      • Use the downward triangle
      • Use the grid option 
      • Analyse a problem down to its basic elements
      • Outline the process of conducting a drill down

      Knowledge & skills you will learn

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