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Retail Management: Merchandising, Sales and Customer Communications
Beginner Level

Retail Management: Merchandising, Sales and Customer Communications

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  • 1.5-3 Avg Hours
  • CPD Accredited
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Retail Management: Merchandising, Sales and Customer Communications

Learn basic merchandising and communications skills involved in retail management with this free online training course.
This free online retail management training course will provide a thorough introduction to the basics involved in managing a retail outlet. You will learn the principles behind sales techniques, how to effect... This free online retail management training course will provide a thorough introduction to the basics involved in managing a retail outlet. You will learn the principles behind sales techniques, how to effectively merchandise your products, and the most constructive ways to communicate with your customers. This course is all about how to sell your products and win over your customers, so if you are an aspiring retail manager, get started today.
COURSE PUBLISHER Advance Learning - Management, Leadership & StrategyLeadership & strategy experts

What You Will Learn In This Free Course

  • Describe the skills needed for Reta...
  • Define the term ‘merchandising’ and...
  • Explain the sales process and how t...
  • Discuss methods of customer communi...
  • Describe the skills needed for Retail Management
  • Define the term ‘merchandising’ and explain what it means
  • Explain the sales process and how to price items
  • Discuss methods of customer communication
  • Outline ways to create an ideal retail environment
  • List the steps involved in a checkout transaction
  • Analyze methods of targeting customers
  • Describe how to deal with unhappy customers
  • Summarize how best to take advantage of trends
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Course Description
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Learner Reviews & Feedback For Retail Management: Merchandising, Sales and Customer Communications

197
Khethiwe D. Alison Graduate
loved this course
I enjoyed this course and I believe it's a great investment.
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Mthobisi Jackson P. Alison Graduate
Liked this course
I have studied this course and fell inlove with it yet I was unemployed at the time studying and now I am in another career in life and Alison will always be my go to study platform. I adore it.
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Donna P. Alison Graduate
loved this course
It was a great course. I have been in retail for 12yrs, but i a firm believer in it does not matter how long you have been in a position there is till new things to be learned.
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Ibrahim A. Alison Graduate
loved this course
very simplified yet in-depth every aspect was simple to understand and key points were well outlined for easy understanding.
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SeAndrea S. Alison Graduate
Liked this course
Very great
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