Management Skills and Practices - Free Online Course | Alison

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Preparing to Manage - Skills and Practices

Build your business management skills by acquiring the traits and characteristics of an effective manager.

Leadership and Management
Free Course
This free online management course focuses on management skills and practices. Successful business management practices implemented by skilled and knowledgeable managers are vital for the continued success and growth of any business. With this course, you will learn essential business management skills and practices to help you acquire basic competency and knowledge of business management matters, and much more!





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This course begins by discussing the role of a manager. You will look at the nature of their jobs as well as the kinds of problems and issues that they have to deal with in their management role. You will look into the ideal characteristics and skills of an effective manager as well as learn how to manage external relationships and different ways of looking at the job to view the work more systematically and analytically.

You will then look into management accounting practices and procedures as well as the best practices for managing and using information systems. This course will also teach you how to properly manage information about business competitors and the best practices for human resources management in terms of selecting, training and appraising employees. It will also teach you how to manage external relationships with customers and suppliers, and a whole lot more!

The role of managers is to make sure that the organization is working toward its goal. They are responsible for combining and using organizational resources to ensure that their organizations achieve their purposes. Upon the completion of this course, you will gain a good understanding of quality management and the characteristics of a good manager. Enrol in this course now so you can perform your job effectively and boost your career! 

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Module 3: Managing External Relationships

Module 4: Managing the Accounts

Module 5: Managing the Information systems

Module 6: Managing Competitive Intelligence

Module 8: Business Management Skills and Practices Assessment

Module 7: Managing Employees

Module 2: Managerial Characteristics and Skills

Module 1: What is Management?

Learning Outcomes

Upon completion of this course you will gain a good knowledge of management and the characteristics of an effective manager. You will understand how to manage external relationships, accounts, information systems, competitive intelligence and employees successfully.


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certificates for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.


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