Employees represent the image of an organisation and it's therefore important to learn the key skills and principles of office etiquette and professionalism. Navigating the intricacies of workplace dynamics requires a keen understanding of interpersonal relations, and digital communication, and a commitment to upholding the highest standards of professionalism. This course is designed to equip individuals with the essential skills and knowledge needed to thrive in any office environment. It begins by delving into the rich tapestry of office etiquette and exploring the art of effective communication and the power of active listening in forging authentic connections.

You will learn about email etiquette and the subtleties of professional conduct in virtual meetings and remote work settings. The second module serves as a compass, guiding participants through the core tenets of professionalism, exploring the dynamic interplay between ethics and a successful career, delving into networking strategies, effective time management, and the art of handling criticism, conflict resolution strategies, and maintaining a delicate balance between personal life and professional commitments.

This course is suitable for anyone who wishes to obtain soft skills that will help in their career. By the end of this course, participants will emerge as seasoned professionals equipped with a comprehensive toolkit of office etiquette and professionalism.