In the healthcare industry, qualified medical secretaries are in high demand and play an important role. This administration training course is perfect for both experienced medical secretaries and newcomers to the field since it provides the theoretical basis and practical knowledge you require to do the job successfully. We identify the basic responsibilities of the role and describe what to expect from the work environment.

The course then outlines the process of organising and managing appointments and schedules. Since a medical secretary's duties are primarily administrative in nature, we cover the maintenance of medical records, proper filing procedures and the importance of confidentiality in the medical environment. We delve into general office administration techniques like managing deliveries, supplies and inventory before laying out common medical jargon terms you will encounter as a medical secretary.

The course then explains the important role of workplace health and safety in medical settings. It is important that you protect yourself with knowledge of first aid, disease control and fire prevention. We conclude with an overview of the role of information technology and computers in the healthcare industry as you must respect the privacy and dignity of patients. If you are considering a career as an administrator in the healthcare industry, this medical secretary training course is for you.