Medical Office Administration

Do you envision yourself as the go-to person in a medical setting, ensuring everything runs like clockwork? Healthcare facilities, from hospitals and physician's offices to rehab centres and clinics, rely on skilled Medical Office Administrators. They are the first to interact with patients and clients, and their job offers challenges and fulfilling rewards. This course will help you develop the technical and administrative skills and professional communication expertise required to take on the responsibilities in today's healthcare offices.

First, we'll introduce you to the responsibilities and administrative duties of the medical office administrator. You'll learn how to perform the day-to-day activities of a medical office, including scheduling appointments, documenting, and maintaining medical records, all while ensuring confidentiality, effective time management, professionalism, and adherence to ethical standards. Additionally, you'll explore the benefits of using Electronic Health Records (EHR) and medical codes for billing, as well as how to resolve issues and discrepancies.

As an administrator, you'll learn to recruit and retain skilled and dedicated staff, plan for financial growth, and prepare for potential disasters and emergencies. You'll gain valuable knowledge in managing office resources, incorporating sustainable practices, and creating a healthy environment. This course is designed for anyone interested in pursuing a career in healthcare administration. Enrol now to start consolidating your skills and prepare for various health administrative positions.