This course, Management Skills for Business Professionals, will provide you with an understanding of the various knowledge management, meeting management, and crisis management skills you will find useful when managing a professional business. You will learn the knowledge management life cycle. You will be able to explain the new knowledge management paradigm. You will also learn about implementing knowledge management in your organization.

This course then explains managing meetings. You will learn about some of the important parts about planing a meeting like choosing a time and place, gathering materials, and setting up the meeting. You will also learn about chairing a meeting, dealing with disruptions, and taking minutes.

This course then wraps up with crisis management where you will learn about escalation of workplace violence, triggers of violence, concerning behaviors and indicators. You will learn response to workplace violence and strategies to escalate and prevent violence before it starts. By taking this course you will learn important skills for management in a professional business. So why wait? Start learning today.