The implementation of ISO/IEC 17025:2017 ensures laboratories maintain accuracy, consistency, and reliability in testing and calibration, building trust with industries, regulators, and consumers worldwide. This course explains how standardised laboratory management systems create credible, comparable, and internationally recognised results.

You will learn the structure and purpose of ISO/IEC 17025:2017, gaining a deep understanding of how management and technical requirements integrate to create reliable laboratory processes. The course explores accreditation procedures, resource and method control, data traceability, and measurement uncertainty, showing how these elements contribute to the integrity of results. You will also learn how laboratories identify and correct nonconformities, manage complaints, and implement continual improvement strategies, reinforcing credibility and maintaining compliance with international standards.

Ideal for professionals seeking to enhance their quality management expertise and students building a foundation in laboratory systems, this course provides practical insights into international standards that improve career prospects and organisational performance. By mastering these concepts, you will strengthen technical competence, support accredited laboratory operations, and contribute to reliable, globally recognised testing practices.

This course content was created in partnership with Muhammad Waqas a technical manager in an ISO/IEC 17025:2017 accredited laboratory.

The authors generated this text in part with GPT-4o, OpenAI’s large-scale language-generation model. Upon generating draft language, the authors and subject matter experts reviewed, edited, and revised the text to ensure it reflected accurate expertise and met high pedagogical standards. The goal is to give you actionable skills that enhance organisational performance, ensure customer satisfaction, and achieve long-term results. Enrol today to boost your expertise in laboratory quality management and accreditation, enhancing your skills and professional value.