Do you know how ISO 9001:2015 and ISO 19011:2018 can support you as you create a solid auditing management system for your business? This quality assurance training course lays out the requirements and practices used to create an effective quality management system (QMS). We first describe the skills and qualifications required to become a lead auditor and establish their importance in different sectors. We then identify various challenges they face in the United Kingdom and explore the certification and professional development opportunities that lead auditors can harness to enhance their skills.

This quality assurance course then discusses the auditing guidelines for implementing the International Organization for Standardization (ISO) management system standards and defines the relevant terms found in the document. We explain how to establish objectives and implement audit programmes to evaluate risks and opportunities. We then show you how to apply the ‘Plan-Do-Check-Act’ cycle in an audit programme. The course discusses how to monitor, review and improve the programme and provides the planning skills required to conduct an audit to enhance transparency, accountability and trust.

Finally, we describe how to evaluate auditor competence to maintain the integrity and effectiveness of the auditing process. We discuss the scope and the principles of ISO 9001 standards for customer satisfaction and improvement and go over the seven clauses like ‘Clause 4: Context of the Organisation’ and ‘Clause 5: Leadership’. This course suits anyone who wants to acquire a quality assurance certification and learn how to implement the international standards for quality management systems in their organisations. Sign up to master ISO 19011 and learn how to become a lead auditor.