This free online Interpersonal Skills course objectively analyzes many interpersonal skills used by successful professionals, with key themes covering 'man-management', winning people over and telephone skills. This leadership training course will help you improve in these critical areas and the character, qualities, and communication skills required to succeed will be discussed in practical terms. Did you know that showing care is an obvious but often overlooked skill for elite leaders to have? Do you know what the implications are of not paying attention to team members' opinions? Or which common causes of distractions occur during formal or informal presentations? All of these questions are comprehensively covered as well as the visualization technique needed to ensure attentiveness during meetings and presentations.

This course will also teach you other leadership principles such as the importance of listening over talking, ways to deflect the attention away from oneself and onto your team members and subtle adjustments you can make such as body language. Study the importance of a smile along with a brief history and fun facts on the significance of smiling. Communication plays a vital role in the success of workplace and personal relationships and the use of language and vocabulary is studied in the next part of the course. This sets the tone as you learn the real essence of energy and enthusiasm along with the overarching role your personality plays during any kind of interaction. These qualities also apply to telephone etiquette and you will study the best way of answering the phone for various scenarios and how an engaging, friendly personality can rub off on the other person.

The content in this soft skills course has been carefully curated using the latest and best techniques from elite leaders and project managers. You can improve your interpersonal, leadership and communication skills, by enrolling in this free online leadership course whether you are a student hoping to get on better with your peers and lecturers or a leader wanting to create a better team culture through espousing a more conducive demeanour.