Guide to Zoom Video Conferencing | Free Online Course | Alison

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Guide to Zoom Video Conferencing

Learn how to maximize the use of this leading video conferencing and webinar software in this free online course.

Software Tools
Free Course
In this free online course you'll learn that Zoom is an easy-to-use video conferencing service. Zoom is very valuable to businesses and educational institutions as it allows users to easily organise virtual meetings, classrooms and work remotely. Start this short course today and learn how to use the Zoom features and make the best use of the service to meet your business or educational needs.





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This free online course begins by showing you how to sign up for a free Zoom account and download the necessary software onto your computer. It then goes on to teach you how to schedule a Zoom meeting from the Zoom web portal, your Google account, and Microsoft Outlook. You are then shown how to assign privileges in Zoom and Outlook and set up your audio and video settings.

Next, you are introduced to the basic in-meeting controls and shown how to manage participants in Zoom meetings, launch polls, share content and manage users in your Zoom account. Next, you learn how to use Zoom Breakout and Waiting Rooms, manage Zoom conference rooms, record Zoom meetings, and review recorded playbacks. The course will then show you how to start or join Zoom meetings from the Skype for Business and Slack apps, set up a new Zoom phone account and Rooms Huddle kit, and access the Zoom dashboard.

Lastly, the course shows how to control your Zoom in-meeting experience, apply for Vanity URL, change share preferences, add managed domain, join a password-protected meeting and reshare a zoom meeting invitation link to reflect the recent Zoom security enhancements. If you are looking to organise virtual classrooms, meetings with co-workers or work remotely, this course is certainly for you. With this course, you will be able to easily and virtually interact with your co-workers, students or teachers using the Zoom service. Start this course now.

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Getting Started with Zoom

Managing Zoom Meetings

Zoom Rooms and Recording

Zoom Integrations and Setups

Zoom Security

Zoom - Latest Updates

Course assessment

Learning Outcomes

Having completed this course you will be able to:

  • Describe how to sign up for a free Zoom account and download the necessary software
  • Explain how to start and join a Zoom meeting through the Skype for Business or Slack apps
  • Describe how to schedule a Zoom meeting from your Google account, Microsoft Outlook or the Zoom web portal
  • Describe how to activate and create Zoom Breakout Rooms and schedule meetings using the Zoom Waiting Rooms feature
  • Explain how to check the status of Zoom conference rooms and configure your audio and video settings
  • Identify the basic in-meeting controls and chat with other participants in a Zoom meeting
  • Describe how to record Zoom meetings and review recorded playbacks from your Zoom account
  • Describe how to access reports from the Zoom dashboard and apply for a Vanity URL
  • Describe how to change sharing preferences and add managed domains in your Zoom account


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certificates for completed Certificate courses:

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All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.


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