Learning Outcomes

In this free course, you will learn how to:

• Discuss the importance of an account management program to an organization
• Outline the roles and responsibilities of account managers
• List key skills and qualities required to succeed as an account manager
• Explain how to build profitable relationships with customers
• Identify the needs and wants of potential clients
• Evaluate the risk factors involved in selecting a port for your imports
• Recognize possible changes that could affect your business