Executive assistants are key to any organisation's success, with endless opportunities to build confidence, excel, and go beyond the routine. This free course offers the tools to master core administrative competencies and streamline responsibilities. You'll learn to perform your work correctly, from handling executive calendars and scheduling high-level meetings to understanding digital and physical file systems.

Next, you'll explore professional communication techniques and interpersonal skills to build strong relationships and effectively resolve conflicts. Master the art of email management, executive communication, and phone and video conferencing to enhance your visibility and performance. Sharpen your travel and event planning expertise, strengthen your financial and budget management capabilities, and refine your critical thinking skills. This course also equips you to handle crises, manage budgets, and provide key support for executive decision-making, ensuring you become an indispensable team member.

This course content was created in partnership with Yumi Jhanline Kaye Elgincolin, an executive assistant. For more information on our subject matter expert, visit https://www.linkedin.com/in/yumielgincolin. The authors generated this text in part with GPT-4o, OpenAI's large-scale language-generation model. Upon generating draft language, the authors and subject matter experts reviewed, edited, and revised the text to ensure it reflected accurate expertise and met high pedagogical standards. Ready to become an indispensable executive assistant? Enroll now!