Learning Outcomes

In this free course, you will learn how to:

• Define the concept of trust
• Identify the different parameters of trust
• Discuss the role of trust in an organization
• Explain managerial effectiveness
• Discuss the roles of a manager
• Discuss the models of managerial effectiveness
• Explain the concept of psychological ownership
• Explain job-based psychological ownership
• Discuss the concept of servant leadership
• Identify the benefits of servant leadership to an organization
• Explain the concept of employee recognition
• Discuss the models of employee recognition