International tourism is a vital part of the economy of many countries and with its continued growth the tourist industry will provide many employment opportunities for individuals with the appropriate skills and qualifications. This course allows you combine the study of many aspects of international tourism and tourism-focused English language skills.

The course describes the formation of the tourist industry as well as outlining its sectors and employment opportunities. It then explains the needs of both business and pleasure travelers and the ways that tourism businesses/destinations can market themselves effectively. The final section explains how the tourist industry packages and sells tourism products through retail and online channels.

English is the main language of international communication and is essential for people working in the tourist industry. This course introduces the English vocabulary necessary for working at a hotel reception or front desk. It explains how to communicate with potential customers during enquiries as well as how to reserve rooms for hotel guests. It then describes the steps involved in check-in and check-out and how to resolve customer complaints with helpful and non-offensive phrases.

This course details the English necessary for working in restaurants in tourist areas or hotels. It explains how to take customer orders and provides key English expressions for every stage of restaurant service. This course also details the English necessary for working in tourist information offices including how to provide directions, understand guidebooks and write press releases. The English needed for conducting guided tours is also defined.

This course will be of great interest to all learners who would like to develop a career path in the tourist industry and who would like a qualification that combines study of international tourism with the practical application of tourism-focused English language skills.