The Art of Creative Problem Solving

Name: The Art of Creative Problem Solving
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Harness the power of critical thinking to find creative solutions to complex problems with this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Explain how to find the root cause of a problem
Discuss using different problem-solving models to find the best solution to any problem
Outline Tim Hurson's ‘Productive Thinking Model’ used in creative problem solving
List the problem-solving tools used to address challenging issues
Explain how to use fishbone diagrams to solve problems
Discuss ways to improve decision-making skills and make good collective decisions
Define ‘critical thinking’ and outline the characteristics of a critical thinker
Distinguish between ‘creativity’ and ‘innovation’ and compare their role in problem solving
Summarise the role of creativity and innovation in business
Define ‘group creativity’ and the application of the ‘Recognise, Anticipate and Problem-solve’ (RAP) model
Explain how to use analogies, metaphors and mind-mapping to solve problems creatively

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